This study researches the topic customer service of convenience sores. Two objectives are set, namely to measure the customer service levels of convenience stores, and then to determine if any differences exist between ...

Microinsurance is still at an embryonic stage in South Africa. The outcome is seen in the significant number of low–income people who are either financially excluded or know very little about Microinsurance. Insurance ...

Politics in an organisation is an inevitable element in organisation management. The Southern African Development Community (SADC)’s national electricity providers have been subject to an increasingly intense organisational ...

This study focuses on the development of a validated and confirmed employee engagement measuring model for use by managers and academia. Data was collected from an array of South African managers by employing a structured ...

The postmodern ultra-competitive global marketplace makes it difficult for companies to hold on to customers. This is especially true for industries that are driven by commodity products, and the South African fertilizer ...

The South African poultry industry is a large part of the agricultural industry and a very important contributor to the Agriculture’s Gross Domestic Product. Furthermore, this industry is expanding and very good growth ...