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Customer service of convenience stores
(North-West University, 2008)
This study researches the topic customer service of convenience sores. Two objectives are set, namely to measure the customer service levels of convenience stores, and then to determine if any differences exist between ...
Assessing antecedents of customer engagement for a South African fertilizer company
(2013)
The postmodern ultra-competitive global marketplace makes it difficult for companies to hold on to customers. This is especially true for industries that are driven by commodity products, and the South African fertilizer ...
Developing a conceptual framework to analyse engagement and disengagement in the workplace
(2015)
This study focuses on the development of a validated and confirmed employee engagement measuring model for use by managers and academia.
Data was collected from an array of South African managers by employing a structured ...
Evaluating business success in the microinsurance industry of South Africa
(North-West University, 2012)
Microinsurance is still at an embryonic stage in South Africa. The outcome is seen in the
significant number of low–income people who are either financially excluded or know very little about Microinsurance. Insurance ...
Feed buying behaviour of small–scale broiler farmers
(North-West University, 2011)
The South African poultry industry is a large part of the agricultural industry and a very important
contributor to the Agriculture’s Gross Domestic Product. Furthermore, this industry is expanding
and very good growth ...
Perceptions of organisational politics and its impact on managerial practices at the National electricity provider in the Southern African Development Community (SADC)
(2013)
Politics in an organisation is an inevitable element in organisation management. The Southern African Development Community (SADC)’s national electricity providers have been subject to an increasingly intense organisational ...