Design evaluation of a forklift serious game

Abstract

Forklift training is one of many training programmes which involve heavy machinery or industrial equipment. During such sessions, it is not only the equipment, but also the trainer, trainees and others who may be at risk. Theoretical aspects can be presented without any risk, but practical aspects are dangerous, especially where novices are involved. Novice trainees not familiar with forklift controls, could easily err as they do not always contemplate the outcomes of their driving. It would be ideal if they could undergo training in a risk free virtual environment where they could have the opportunity to learn from their mistakes. Due to advanced technologies in the world we live in, the younger generation find the use of technology interesting while they perceive learning as boring. Serious games provide Technology Enhanced Learning (TEL) which is also fun when learning and gaming are combined. The authors previously investigated how a digital forklift training in a virtual environment would benefit trainees. They consequently embarked on developing a digital-based forklift training game, OcuLift , which could be used in existing forklift training. This paper discusses the multimodal methodology used during this phase of the project for the development of a prototype pertaining to the selection of input/output devices, game construction, as well as the rationale for the use of certain gaming elements. The authors tested the game with a local safety training company with sixteen forklift operators who played the game and shared their perceptions.