Identity theft: empirical evidence from a phishing exercise

Abstract

Identity theft is an emerging threat in our networked world and more individuals and companies fall victim to this type of fraud. User training is an important part of ICT security awareness; however, IT management must know and identify where to direct and focus these awareness training efforts. A phishing exercise was conducted in an academic environment as part of an ongoing information security awareness project where system data or evidence of users' behavior was accumulated. Information security culture is influenced by amongst other aspects the behavior of users. This paper presents the findings of this phishing experiment where alarming results on the staff behavior are shown. Educational and awareness activities pertaining to email environments are of utmost importance to manage the increased risks of identity theft