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Organisational profiling as foundation for service delivery baseline analysis
(Sabinet, 2007)
This article maintains that the implementation of Service Delivery Improvement Plans (White Paper on Transforming Public Service Delivery, 1997) could significantly be enhanced by gaining an understanding of public ...
Public management and disaster risk reduction: potential interdisciplinary contributions
(Sabinet, 2009)
This article investigates the interdisciplinary nature of Disaster Risk Reduction as an emerging field of study. The development of this field of study is interpreted within the context of the evolution of Public Management ...
Project management: a new service delivery paradigm
(Buro vir Wetenskaplike Tydskrifte / Potchefstroom, 2007)
In ooreenstemming met internasionale tendense in regerings, het die Suid-Afrikaanse Regering se aanvanklike fokus op die ontwikkeling van 'n beleidsraamwerk, strukture en stelsels om uiting te gee aan die waardes en beginsels ...
Managing local government performance: key considerations and challenges
(Sabinet, 2006)
Since local government is the nearest to service users it is expected that it is at the forefront of service delivery. Local government needs to demonstrate that performance is managed, measured and improved on a continuous ...
Towards a project-based service delivery approach : Uncovering organisational tensions
(University of Johannesburg Department of Public Governance, 2009)
Project governance : selected South African government experiments
(Buro vir Wetenskaplike Tydskrifte, Potchefstroom, 2009)
Citizen participation in developmental local government: statutory obligations
(ASSADPAM, 2004)
Democratic and developmental local government in South Africa depends on good relations between them and the citizens they serve. There are several statutory and regulatory initiatives to establish a framework for promoting ...
Project governance: selected South African government experiments
(AOSIS, 2009)
Some form of accountability and power structure binds all organisations. Such structures are typically referred to as the ‘governance’ structure of the organisation. In organisations that have relatively mature project ...
The functioning of project management units in municipalities: lessons from North West Province municipalities
(Sabinet, 2009)
South African municipalities participating in the Municipal Infrastructure Grant (MIG) Programme, are required to establish or share (through the shared service model with district municipalities) project management units ...