An investigation of a specific system development methodology for business process reengineering
Date
2015Author
Mavetera, Chipo G.
Huisman, Magda
Mavetera, Nehemiah
Lubbe, Sam
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System developers in South African organisations need to recognise,
recommend and appreciate the use of System Development Methodologies
(SDMs) (Huisman 2004). In this age of rapidly changing technological
trends which South African organisations have not been spared of, system
developers are constantly trying to find new ways of doing business that
align with the technological advancements. In light of this, transforming the
way business is done or changing business processes is usually the ultimate
solution, thereby invoking Business Process Reengineering (BPR). There is
therefore a strong call to employ specific SDMs for the development of
Information Systems proposed for BPR (Mavetera 2012). This paper looks
at specific SDMs for BPR. As of today, existent SDMs in the computing
world are believed to have been designed for the development of completely
new Information Systems not systems that are being improved or
reengineered. The drive behind investigating specific SDMs for BPR is
basically informed by past research from BPR proponents who are
concerned that BPR has serious effects on the organisational business
processes (Hammer and Champy 2005, Muthu, Whitman and Cheraghi 1999
and Giaglis 2009). They advocate that BPR requires a proper system
development approach to be followed if it is to succeed. This theoretical
investigation further looks at the extent to which SDMs accommodate the
aspect of BPR in terms of BPR characteristics and success factors within
their philosophy.
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http://hdl.handle.net/10394/18545http://alternation.ukzn.ac.za/Files/docs/22.1/16%20Mavetera.pdf
http://alternation.ukzn.ac.za/pages/volume-22-2015/alternation-221-2015.aspx