The impact of accountability and service delivery in Dr Ruth S Mompati district municipality
Abstract
This paper reports an evaluation of accountability and its impact on service delivery
in the Dr Ruth S Mompati District Municipality. Historically, services were delivered
but not to the expectation of communities since there was no consultation and proper
planning. The Dr Ruth S Mompati District .Municipality communities are consulted
and they have an Integrated Developmental Plan as it is required by legislations.
The communities of this District are satisfied with the services that are rendered and
they believe that the services are sustainable.