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dc.contributor.authorVenter, G.J.C.
dc.contributor.authorVenter, W.C.
dc.contributor.authorHoffman, A.J.
dc.date.accessioned2016-01-21T06:27:32Z
dc.date.available2016-01-21T06:27:32Z
dc.date.issued2014
dc.identifier.citationVenter, G.J.C. et al. 2014. Development of an online reputation monitor by using existing components. Southern Africa Telecommunication Networks and Applications Conference: 185-190. [http://tinyurl.com/os8b747]en_US
dc.identifier.isbn978-0-620-61965-3
dc.identifier.urihttp://hdl.handle.net/10394/15971
dc.description.abstractCustomer opinion about companies are very important and companies often get customer feedback via surveys or other official methods. Some customers prefer to voice their opinion on the internet where they take comfort in anonymity. Currently this form of customer feedback is not closely monitored. This project aims to address this shortcoming by developing a system capable of monitoring various web and social networking sites for customer feedbacken_US
dc.description.urihttp://tinyurl.com/os8b747
dc.language.isoenen_US
dc.publisherSATNACen_US
dc.subjectOnline reputation monitoren_US
dc.subjectweb crawleren_US
dc.subjectFacebooken_US
dc.subjectTwitteren_US
dc.subjectdtSearchen_US
dc.titleDevelopment of an online reputation monitor by using existing componentsen_US
dc.typePresentationen_US
dc.contributor.researchID10196978 - Hoffman, Alwyn Jakobus
dc.contributor.researchID10063218 - Venter, Willem Christiaan


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