A recruitment and selection process model: the case of the Department of Justice and Constitutional Development

Abstract

The purpose of this article is to report on findings of an empirical investigation conducted at the Department of Justice and Constitutional Development. The aim of the investigation was to ascertain the status of current practices and challenges regarding the processes and procedures utilised for recruitment and selection. Based on these findings the article further outlines the design of a comprehensive process model for human resource recruitment and selection for the Department. The model is designed in the form of various process maps on macro- (strategic), meso- (tactical) and micro- (operational) levels. It reflects the theoretical interrelationship between organisational variables such as strategy and structure, as well as elements of recruitment and selection which include job analysis, advertising, shortlisting, interviewing and appointment of candidates. The model provides valuable insight into practices of recruitment and selection and could aid the design of similar models at other public institutions. As such, the process model could serve as a best practice instrument for effective recruitment and selection processes and practices in South African government departments.