Influence of socialisation agents on generation y students' apparel purchasing intentions
Abstract
The global apparel market is an increasingly desirable industry sector for many marketers. The apparel retail industry in South Africa has experienced significant growth since the year 2000. In 2009, South Africans spent approximately R57 million on apparel items (Statistics South Africa, 2009). On average, South Africans spend R600 or more per month on apparel, making the apparel industry a very lucrative market. Consumer socialisation is the process by which the youth gain the necessary skills and knowledge that enable them to function as consumers in the marketplace. Consumer socialisation highlights the sources of consumer influences or ‘socialisation agents’ that transfer norms, develop attitudes, motivations and behaviour to the learner. Consumer attitudes, behaviour and skills are acquired through socialisation agents such as parents (father, mother and guardian), peers (brothers, sisters and friends) and the mass media (newspaper, television, radio, magazines) The Generation Y cohort (defined as individuals born between 1986 and 2005) is described as the largest and most profitable consumer group for marketers. Generation Y is a lucrative and growing market segment, particularly for apparel retailers. Apparel includes clothing, shoes, jewellery and cosmetics. Those Generation Y members engaged in tertiary education represent an especially important segment given that tertiary education often translates into higher future earning potential and a higher social status within a community and among peers. The primary objective of this research study was to investigate Generation Y students’ attitudes towards the influence of socialisation agents’ on apparel purchasing intentions in South Africa. The target population used in this research study was defined as full-time Generation Y undergraduate students, aged between 18-24 years, who were enrolled at public higher education institutions (HEIs) in South Africa in 2013. The sampling frame comprised the 23 registered South African public HEIs. A non-probability judgement sample method was used to narrow this sampling frame down to two HEI campuses situated in the Gauteng Province. For this study, a convenience sample of 500 full-time Generation Y students who were registered at these two South African HEI campuses during 2013 was drawn. A self-administered questionnaire was used for the collection of primary data for this research study. Academic staff at each of the two HEIs were contacted and asked if they would assist with the distribution of the survey questionnaire to students during class. The attitude towards the influence of socialisation agents on apparel purchasing intentions was measured based on peers, parents and the media. The outcomes from this research study suggest that Generation Y students do not perceive the influence of socialisation agents (peers/parents/media) as being particularly positive. While there was a significant positive relationship between their perceptions concerning the influence of peers, parents and media on apparel purchasing, none of these socialisation agents were perceived as having a significant influence on the Generation Y students’ monthly apparel spending. In terms of gender differences, males perceived the peer influence to be more important while females perceived the parent influence to be more important. There was no significant difference between males and females concerning the importance of the media influence on apparel purchasing. The analysis of statistical information gathered from this study will be relevant to both marketing practitioners and academia in understanding Generation Y consumers’ attitudes towards the influence of socialisation agents (peers/parents/media) in apparel purchasing intentions.