Browsing by Subject "total quality management"
Now showing items 1-2 of 2
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The knowledge continuum as an enabler for growth and sustainability in the South African basic education system
(North-West University, 2012)The poor state and failure of the basic education system in South Africa gave rise to this research. The wave of knowledge loss experienced in the last two decades is expected to carry on and will continue to deplete the ... -
The use of total quality management in the adaptation of quality of delivery: a case study in private higher education
(North-West University (South Africa), 2020)Higher education forms part of the service sector of the economy and service quality is seen as a differentiating factor and contributor to competitive advantage for private higher education institutions. Limited research ...