Browsing by Subject "improvement"
Now showing items 1-2 of 2
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Evaluating ISO9001 principles in a service organisation
(North-West University (South Africa), 2021)ISO9000 is a quality management system (QMS), consisting amongst others of ISO9001, which is a set of international quality assurance (QA) standards that enable companies to manage quality effectively by providing an ... -
Influence of students feedback on the Quality of adult Higher Distance Education Service Delivery
(Anadolu University, 2017)The evaluation of a program's compliance with service delivery and features necessary for the attainment of the programs educational objectives, student outcomes and continuous improvement is an important element in program ...