Browsing by Subject "Visitor experience"

Now showing items 1-3 of 3

    • Assessing the aspects to create a memorable scuba diving experience 

      Wilson, Olivia Eléné (North-West University (South Africa)., 2019)
      The Experience Economy, developed by Pine and Gilmore (1998), elucidates the paradigm shift amongst consumers from wanting traditional service and product offerings towards seeking more specialised experiences. When ...

    • Assessing the aspects to create a memorable scuba diving experience 

      Wilson, O.E. (North-West University, 2019)
      The Experience Economy, developed by Pine and Gilmore (1998), elucidates the paradigm shift amongst consumers from wanting traditional service and product offerings towards seeking more specialised experiences. When ...

    • Service elements influencing the emotions of visitors to an international airport 

      Du Plessis, L.; Saayman, Melville; Potgieter, M. (African Journal of Hospitality, Tourism and Leisure, 2014)
      Emotions constitute a crucial element in understanding a service experience. When a service experience is evaluated by airport visitors, their evaluation is influenced by their emotional reactions. Furthermore, since ...