Browsing by Subject "Process management"

Now showing items 1-3 of 3

    • A comprehensive quality management model for community newspapers 

      Swanepoel, Thalyta. (North-West University, 2012)
      The quality of South African (and indeed global) journalism has been under close scrutiny for several years, resulting in criticism regarding issues such as a lack of depth, diversity and accuracy. A lack of effective ...

    • A critique of the impact of Eskom's quality management system failures on business operations 

      Semase, Pheta Ishmael (North-West University (South Africa), Potchefstroom Campus, 2016)
      The implementation of Quality Management Systems plays a major role within the majority of the companies wishing to excel in their business operations and customer service. Eskom embarked on a journey to Business excellence ...

    • Re-engineering the tender process at Tubular Track 

      Maree, Mattheus Casparus (2015)
      In any organisation processes can be seen evolving throughout their lifecycle and play a deciding role in the efficiency of organisational activities. Tender processes are no different and with growing competitiveness and ...