Browsing by Subject "Internet banking"
Now showing items 1-2 of 2
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Analysing the perception and the engagement of baby boomers towards digital banking in Mafikeng
(North-West University (South Africa), 2021)The generation of baby boomers comprises a significant and profitable market for the financial institutions in South Africa. Therefore, banking institutions must understand the banking behaviour of this generation. There ... -
Internet banking service quality in South–Africa: a qualitative analysis of consumer perceptions
(InderScience, 2017)Advancements in technology-based systems has resulted in banks using service delivery channels such as internet banking and Automated Teller Machines (ATMs) to interact with customers. To ensure a competitive edge in the ...