Browsing by Subject "Alcoholic beverage suppliers"
Now showing items 1-2 of 2
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Customer service expectations from alcoholic beverage suppliers in the North West Province
(North-West University (South Africa), 2012)South Africa has a highly competitive alcoholic beverage market. All role-players in this market place a huge emphasis on service delivery and customer service, due to the fact that these two aspects can be the determining ... -
Customer service expectations from South African alcoholic beverage suppliers in urban and rural areas
(International Foundation for Research and Development (IFRD), 2017)South African alcoholic beverage suppliers (SAABS) have to focus their efforts on quality customer service as a means of differentiation. Quality of service is a competitive advantage and serves as a marketing tool for ...
