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dc.contributor.authorMupangavanhu, Y
dc.date.accessioned2013-01-31T07:56:20Z
dc.date.available2013-01-31T07:56:20Z
dc.date.issued2012
dc.identifier.citationMupangavanhu, Y. 2012. An analysis of the dispute settlement mechanism under the consumer protection act 68 of 2008. Potchefstroom electronic law journal (PELJ) = Potchefstroomse elektroniese regsblad (PER), 15(5):320-346 [http://www.nwu.ac.za/p-per/index.html]en_US
dc.identifier.issn1727-3781
dc.identifier.urihttp://hdl.handle.net/10394/8018
dc.description.abstractThis article critically analyses the provisions of the Consumer Protection Act 68 of 2008, which deals with the enforcement of consumer rights. The Act provides for various forums where consumers can seek redress in cases where their rights have been infringed, impaired or threatened. The article demonstrates that the consumer redress mechanism is an essential component of the Act. However, it argues that having various forums to do so may pose practical challenges, as this may cause confusion and may lead to forum-shopping in cases where an aggrieved consumer has to choose the appropriate forum to seek redress. It is proposed that section 52 should be amended and that section 69 should be purposively and narrowly interpreted to ensure that the consumer protection institutions are exhausted before approaching the ordinary courts.en_US
dc.language.isoenen_US
dc.subjectConsumeren_US
dc.subjectConsumer rightsen_US
dc.subjectDispute settlement mechanismen_US
dc.subjectConsumer protection institutionsen_US
dc.subjectEnforcement and unfair termsen_US
dc.titleAn analysis of the dispute settlement mechanism under the consumer protection act 68 of 2008en_US
dc.typeArticleen_US


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