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Continuous performance improvement in the South African National Defence Force

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Vermaak, Jan I C
Fourie, Leon de W

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This article concentrates on the South African National Defence Force (SANDF), as a South African public sector department, its acceptance of the Batho Pele principles and the implementation of various organisational performance improvement programmes. However, despite accepting the principles and the programmes, it is uncertain whether the SANDF institutionalised them in order to effect continuous performance improvement.

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VERMAAK, J.I.C. & FOURIE, L.W. 2007. Continuous performance improvement in the South African National Defence Force. TD: The Journal for Transdisciplinary Research in Southern Africa, 3(1):53-78. Jul. [http://dspace.nwu.ac.za/handle/10394/3605]

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