Browsing Economic and Management Sciences by Subject "Effective service delivery"
Now showing items 1-2 of 2
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Factors affecting service delivery in the Tshwane Municipality
(North-West University, 2018)The South African Municipalities are continuously experiencing poor service delivery protests. The underpinning of the conflict between citizens and municipalities are the challenges in obtaining services such as electricity, ... -
Performance management as a mechanism for effective service delivery at Emfuleni Local Municipality
(North-West University, 2008)Section 38 of the Local Government Municipal Systems Act (32 /2000) tasks municipalities to establish a performance management system that corresponds with resources, circumstances, objectives, indicators and targets as ...