Browsing Economic and Management Sciences by Subject "Emotion regulation"
Now showing items 1-3 of 3
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An exploration of emotion situations and management during the student first year experience
(North-West University (South Africa) , Potchefstroom Campus, 2016)Tertiary qualifications have become increasingly more popular over the years as matric certificates aren‘t sufficient in today‘s globally competitive labour market. Student tertiary graduation is therefore of great importance, ... -
Exploring emotion experiences and the regulation thereof within virtual teams in the information technology industry
(North-West University (South Africa) , Potchefstroom Campus, 2016)The rise of globalisation with the introduction of technology into society and organisations in particular, has made it possible for modern day organisations to expand their services beyond the boundaries of the organisation, ... -
Toxic emotion events and emotion regulation of middle managers in a call centre
(North-West University (South Africa) , Potchefstroom Campus, 2015)An increased number of organisations are faced with toxicity among their staff as a result of the ineffective regulation of negative emotions in the workplace (Frost, 2003). In the service industry, and especially in call ...