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An HCI Approach to Translating a Paper-based Registration Form into an Electronic Web Form: Individual Tax Registration

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This research paper aims to gain a better understanding on the concepts of Human-computer interaction (HCI) in general and the application of HCI principles in this field. This paper also aims to gain a better understanding of electronic registration systems (e-registration systems) and the use of web forms for this purpose. By conducting this research, this paper identifies which HCI principles could be applied to the design of a web form for e-registration derived from its paper-based registration form. An example referred to in this paper is the paper-based registration form for individual tax registration.

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Terblanche, J.T. et al. 2014. An HCI Approach to Translating a Paper-based Registration Form into an Electronic Web Form: Individual Tax Registration. (In: Proceedings of the 24th International Business Information Management Association Conference (IBIMA24),Milan, Italy, 6-7 November 2014. p.1500-1524).

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