Browsing by Subject "online"
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An investigation into the suitability of electronic banking technologies for the elderly
(North-West University, 2018)It is no secret that banks are increasingly using electronic channels to render services. Among these services are ATMs, internet banking with personal computers and mobile devices, to name a few. This is a bonus for many ... -
Online service attidtudes, site attitudes and site involvement in the South African domestice airline industry: a gender perspective
(Prof. Ansie Lessing, 2015)The airline industry experienced rapid growth and airlines are competing for new customers. The industry is experiencing a change in customer behaviour as customers are becoming less loyal and harder to satisfy. The online ...