Browsing by Subject "electronic banking"
Now showing items 1-2 of 2
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Internet banking service quality in South–Africa: a qualitative analysis of consumer perceptions
(InderScience, 2017)Advancements in technology-based systems has resulted in banks using service delivery channels such as internet banking and Automated Teller Machines (ATMs) to interact with customers. To ensure a competitive edge in the ... -
An investigation into the suitability of electronic banking technologies for the elderly
(North-West University, 2018)It is no secret that banks are increasingly using electronic channels to render services. Among these services are ATMs, internet banking with personal computers and mobile devices, to name a few. This is a bonus for many ...