Browsing by Subject "Work-related flow"
Now showing items 1-4 of 4
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Job characteristics, emotional labour and work-related flow in an insurance industry call centre
(North-West University, 2007)The global call centre industry has experienced significant growth over the past few years. South Africa has experienced the same trend and in addition, is increasingly beginning to appear on the radar screens of international ... -
Job demands, job resources and work-related flow of employees in the mining industry in South Africa
(North-West University, 2005)The mining industry plays an important role in the economy of South Africa. This industry is an employer of thousands of people and the development of South Africa has depended on the development of the mining industry in ... -
Predicting work–related flow in the chemical industry
(North-West University, 2008)In a new world of work characterised by competitiveness, benchmarking, technological innovation and efficiency, the South African chemical industry needs to function at an optimal level to meet the demands of its stakeholders ... -
The relationship between job characteristics, work wellness and work-related flow of call centre agents in an insurance company
(North-West University, 2006)The technological era in which modern day organisations function, attempting to make every aspect of service more efficient and customer friendly, has cultivated a need within organisations to invent new ways of service. ...