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    • Benchmarking an Eskom divisional quality management system 

      Nzo, Ayanda Bapetuxolo (North-West University (South Africa) , Potchefstroom Campus, 2015)
      The North West Operating Unit’s (NWOU) Network Engineering and Design (NED) department had a number of projects which required rework. The research aimed to determine reasons that led to this rework. The research also ...